Knowledge Base

Knowledge Base endpoints of the REST API for RISE CRM v2.1.0: 14 operations (GET, POST, DELETE, PUT) with parameters and JSON examples.

Endpoints

• GET List Knowledge Base Articles /api/knowledge-base/articles
• POST Add New Article /api/knowledge-base/articles
• DELETE Delete an Article /api/knowledge-base/articles/{id}
• GET Get Article by ID /api/knowledge-base/articles/{id}
• PUT Update an Article /api/knowledge-base/articles/{id}
• GET Get Article Feedback Counters /api/knowledge-base/articles/{id}/helpful
• POST Record Article Feedback /api/knowledge-base/articles/{id}/helpful
• GET Search Articles /api/knowledge-base/articles/search/{keyword}
• GET List Knowledge Base Categories /api/knowledge-base/categories
• POST Add New Category /api/knowledge-base/categories
• DELETE Delete a Category /api/knowledge-base/categories/{id}
• GET Get Category by ID /api/knowledge-base/categories/{id}
• PUT Update a Category /api/knowledge-base/categories/{id}
• GET Search Categories /api/knowledge-base/categories/search/{keyword}

See these endpoints in full on the complete API reference.